In the past few weeks, Uber has taken steps to be part of the solution in various ways:

The Uber app is currently authorized for government permitted travel and/or exempted individuals during the partial lockdown. They have implemented:

Regulatory Guidelines

Uber app is available for permitted travel only (such as grocery shopping for essential goods or medicines).

Uber has implemented a pre-request screen that requires riders to confirm that the trip is within the permitted scope.

Limitations on passengers

• UberX  – Maximum of 1 passenger

• UberSELECT – Maximum of 2 passengers

Riders have been advised to sit in the back seat

Sanitizer Reimbursement

It is required that drivers sanitize their vehicles after each trip with a surface sanitizer.

Uber will make a one-time reimbursement to cover the expense of buying surface sanitizers (with a minimum alcohol content of 60%).

Helping affected drivers

If diagnosed with COVID-19 or placed in individual quarantine by a public health authority, Uber will provide driver-partners with financial assistance for a period of up to 14 days. For more information visit this page.

The above mentioned are initiatives are uber’s immediate response to the pandemic’s effects, and they continue to innovate more ways to leverage our platform to support individuals and their communities during these trying times.